mbs88 Privacy Policy
This page describes what we collect when you use mbs88 and how we keep that data protected. We collect personal information during account registration, deposit and withdrawal, gameplay, and customer support interactions. Our data handling practices comply with applicable privacy laws and are designed to protect your information from unauthorized access or misuse.
We at mbs88 are transparent about what data we collect, why we collect it, and how long we retain it. We do not sell your personal information to third parties. We share data only with payment processors, identity-verification partners, and regulatory authorities where legally required. This policy explains each category of data we handle and your rights regarding that data.
If you have questions about how we handle your data or wish to exercise your privacy rights, contact our support team through your mbs88 account dashboard. We respond to data-access requests within 15 business days and to deletion requests within 30 days, subject to legal retention obligations.
What Data We Collect on mbs88
We collect several categories of data when you use mbs88. Account data includes your email address, phone number, full legal name, date of birth, and identity card number. We collect this information during account registration and use it for account verification and Know-Your-Customer (KYC) compliance.
Payment data includes your banking details, wallet identifiers, and transaction history. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we receive confirmation of the transaction and store a record of the deposit amount, timestamp, and payment method. We do not store your full banking credentials; payment processors retain that information on their own systems.
Gameplay data includes your bets, game selections, outcomes, and account balance history. We log this data on our servers to calculate payouts, detect fraud, and settle disputes. Gameplay data is retained for at least 7 years to comply with anti-money-laundering regulations.
Support data includes any messages you send to our support team, including timestamps, content, and attachments. We retain support records for 3 years to handle disputes and improve our service.
How We Use Your Data on mbs88
We use your account data to verify your identity, comply with anti-money-laundering laws, and prevent fraud. We share your identity information with third-party verification services to confirm your legal name and address. These services operate under strict confidentiality agreements and do not use your data for any purpose beyond verification.
We use your payment data to process deposits and withdrawals, reconcile transactions, and detect suspicious activity. We retain payment records to comply with financial regulations and to settle disputes between you and our payment partners.
We use your gameplay data to calculate payouts, detect cheating or collusion, and settle market outcomes. We do not use gameplay data for marketing or profiling. We do not sell or share gameplay data with third parties except where required by law or regulatory authority.
We use your support data to respond to your inquiries, investigate disputes, and improve our customer service. We may use anonymized support data to identify common issues and improve our platform.
Data Storage and Third-Party Processors on mbs88
Our servers are located in Singapore (UTC+8). Your data may be stored outside your home jurisdiction. By using mbs88, you consent to your data being stored and processed in Singapore and other locations where we operate infrastructure.
We use third-party processors for specific functions. Payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) handle your payment information directly; we do not receive or store your full banking credentials. Identity-verification services verify your legal name and address; we receive only a pass/fail confirmation, not the underlying documents. Email and support systems are hosted on secure cloud infrastructure with encryption in transit and at rest.
All third-party processors are contractually obligated to protect your data and to use it only for the purposes we specify. We do not permit third parties to use your data for marketing or any purpose beyond the service they provide to mbs88.
Your Rights and Data Access on mbs88
You have the right to request access to your personal data held by mbs88. Submit a data-access request through your account dashboard or by contacting our support team. We will provide a copy of your data within 15 business days in a machine-readable format.
You have the right to request correction of inaccurate data. If you notice errors in your account information, contact our support team and we will update your records within 5 business days.
You have the right to request deletion of your data, subject to legal retention obligations. We cannot delete data required for anti-money-laundering compliance or dispute resolution. We will delete other data within 30 days of your request. Deletion of your account does not automatically delete associated data; you must submit a separate deletion request.
You have the right to object to processing of your data for marketing purposes. We do not use your data for marketing; however, if you receive marketing communications from mbs88, you can unsubscribe by clicking the unsubscribe link in the email or by contacting our support team.
Cookies and Tracking on mbs88
We use cookies to maintain your login session, remember your preferences, and detect fraud. Session cookies expire when you close your browser. Preference cookies persist for up to 1 year and allow us to remember your language and game preferences.
We do not use cookies for tracking or profiling. We do not permit third-party advertisers to place tracking cookies on mbs88. Our analytics are limited to aggregate usage statistics (e.g., total players, popular games) and do not track individual user behavior.
You can disable cookies in your browser settings. Disabling cookies may prevent you from logging into mbs88 or may limit functionality. We do not require you to accept non-essential cookies to use our platform.
Data Retention and Deletion on mbs88
We retain account data (name, email, phone, identity card) for the lifetime of your account plus 7 years after account closure to comply with anti-money-laundering regulations. We retain payment data for 7 years. We retain gameplay data for 7 years. We retain support records for 3 years.
After the retention period expires, we delete your data from our active systems. Backup copies may persist for an additional 90 days before being permanently destroyed. We do not retain deleted data for any purpose beyond legal compliance.
Contact and Data Protection on mbs88
If you have questions about our privacy practices, wish to exercise your data rights, or have concerns about how we handle your information, contact our support team through your mbs88 account dashboard. We respond to privacy inquiries within 5 business days.
If you are based in Jakarta, Surabaya, Bandung, Medan, or Semarang and have data-protection concerns, our support team can escalate your inquiry to our data-protection officer. We maintain data-protection infrastructure in multiple regions to serve our player base.
We update this privacy policy periodically to reflect changes in our practices or legal requirements. Material changes are notified to you via email or account notification. Continued use of mbs88 after notification constitutes acceptance of the updated policy.